Terms & Conditions

Welcome to Luma World.
By accessing or purchasing from our website, you agree to the following terms and conditions.
Please read them carefully before using our services.


1. General

Luma World reserves the right to modify or update these terms at any time without prior notice.
Your continued use of the website indicates your acceptance of any changes.


2. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate.
However, slight variations in colour or texture may occur due to lighting or screen differences.
All measurements are approximate and provided to help you make informed choices.


3. Orders & Payments

All orders are subject to product availability and payment confirmation.
Luma World reserves the right to cancel or limit orders if necessary, including pricing errors or stock shortages.
Payment must be completed at checkout to confirm your order.


4. Shipping & Delivery

We aim to ship all orders promptly within the stated timeframe.
Delivery times may vary depending on your location and shipping method.
Luma World is not responsible for delays caused by external factors beyond our control.


5. Returns & Exchanges

If you receive a wrong or defective product, please contact us within 3 days of delivery.
Items must be unused and returned in their original packaging.
For full details, please visit our Refund & Exchange Policy page.


6. Intellectual Property

All images, designs, and content on this website belong to Luma World.
Reproduction or use without written permission is strictly prohibited.


7. Liability

Luma World shall not be liable for any indirect or consequential damages resulting from the use of our products or website.


8. Contact Us

If you have any questions or concerns, please reach out at:
lumastore95@gmail.com